At Ceylon Crestline Management ("we," "us," or "our"), a subsidiary of Aira & Sons PVT Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website.
Inquire about our villa and guest house management services.
Communicate with us via email, phone, or WhatsApp.

This information may include your name, email address, phone number, and details about your property or travel plans.

2. Automated Data Collection

When you visit our website, we automatically collect certain information about your device and usage through cookies and similar technologies, such as Google Analytics. This may include:

Browser type and version.
Pages visited and duration of stay.
Device type and operating system.
Approximate geographic location.

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide requested services.
To improve our website functionality and user experience.
To send you updates or marketing communications related to our services (you can opt-out at any time).
To comply with legal obligations in Sri Lanka.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Our parent company, Aira & Sons PVT Ltd., for administrative and reporting purposes.
Trusted service providers who assist us in operating our website and business (e.g., hosting providers, analytics tools).
Legal authorities if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information that we hold. To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Ceylon Crestline Management

72, Ruppagewaththa, Thalpe, Galle, Southern Province, Sri Lanka (80615)

Mobile: +94 78 428 6108

Landline: +94 91 228 4388

WhatsApp: +94 76 486 8117

Email: management@ceyloncrestline.com